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SMB Pool is acting as case sensitive

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TrueNAS (purchased from IXsystems)
TRUENAS-MINI-3.0-X
TrueNAS-12.0-U8.1

The POOL "Production" was created as an SMB pool (case insensitive) and it says insensitive in the pool settings.
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However, I have an application that scans images and creates .jpg files from them. It runs on Windows and according to the author it uses standard Windows calls. When it scans the images it save them as IMAGE.JPG, however when it tries to read them back (same software) it looks for *.jpg and...

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