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UPS: Tripp Lite Omni1500LCDT on FreeNAS 11 found the right USB port but still getting failures

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See the photos.

I am setting my UPS service settings properly for port ugen1.2
I get line after line of the same error.
You see how I choose the right port.
I tried (almost?) every Tripp Lite Omni in the list.

Can anyone help?  What am I missing?
Thx all,
RG

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